Customer Testimonials
Quick and effective service! Had a call within 10 mins of the shop opening, after a late night drop off.
The salesman I had was great explained everything, and all my questions pointed out a lot of information about the car help me to get logged into CarPlay and set up things. Just a great place to go to.
Great service and didn’t take long
RJ is phenomenal. Straight-forward and honest. Fantastic first time buyer experience!
My parents recently purchased a 2023 Nisan Rogue from this dealership. They worked with a sales rep named Michael who went above & beyond to help them out & make sure they were satisfied with their new car! Amazing service!
David at Woodhouse was great to work with! He made buying a new car hassle free and enjoyable. Highly recommend Woodhouse Mazda and David!
Had a terrific experience working with Chloe. She was very knowledgeable, answered all my questions, and made my buying experience incredibly easy and stress free.
Friendly service staff. And quick service.
Awesome costumer service! My lease for my 2024 Mazda CX 90 was ending. I leased it from a dealership in Lincoln. Although I really enjoyed my car, I had decided to go with a different brand for my next car. Instead of driving back to Lincoln for lease turn in, Sales Manager Brandon worked with me to get the car turned in at the Woodhouse location on 144th street, minutes from my home. This worked especially well as I had broken my leg earlier in the week and going all the way to Lincoln would have been quite an ordeal!
I enjoyed working with Robert. He was friendly, knowledgeable and helpful. He made the car purchasing process painless. I would recommend the dealership as a whole, I did not feel pressured at any point during the process to make a decision I would not want to. Thanks!
David our sales rep was ready when we arrived. Very personable and professional. Fast transaction which is rare when purchasing a vehicle these days. 3rd vehicle purchased from Woodhouse.
Straight up dealing no problems very professional on time and very courteous. I would go back here again to buy another vehicle
We were treated right. Good people. David Franks will take care of you.
Excellent service as always!
Wish I could dislike a car brand and service department more but unfortunately I can’t. I’d rather die than ever purchase a Nissan vehicle or get it repaired here again in my life
Joe at Woodhouse Mazda made my buying experience easy. He worked with me to get to the right price point. Once that was done he walked me through all of the features, and asked me questions about what was importantly to me. He already had some presets ready for my safety, and was ready to cancel things I didnt want (like lane assist). I will definitely go back to Woodhouse Mazda for our next family car purchase..
Had a great experience buying my car at Woodhouse Place Mazda. The whole process was fast, low-pressure, and easy. I came in to test drive one vehicle, then discovered I'm a diva and wanted a better trim package. My salesman searched their inventory and had the perfect car brought over from another location the same day. The entire purchase was completed that day, they certified the vehicle for me, and I got a great deal. I'm very happy and would absolutely buy here again.
This was my first time getting a brand-new car, and I had a genuinely great experience at Woodhouse Place Mazda. I went in knowing I really wanted a CX-90, but I also had a complicated trade-in situation and needed the numbers to make sense.
David was patient, straightforward, and willing to answer all of my questions without making me feel pressured or rushed. He helped me work through the options, and I ended up getting the exact CX-90 Premium Sport I wanted, and I absolutely love it.
The whole process was much easier than I expected, and I really appreciated ... Read More Google - Sep 29, 2026
If you are looking for a car, you need to check out Woodhouse Place Mazda. RJ was great to work with. He answered all my crazy questions and never felt like I was being talked down to. I highly recommend heading to Woodhouse Place Mazda and working with RJ.
I bought my new Mazda3 from this Mazda dealership yesterday! David went above and beyond to make the process quick and easy for me! He answered all my questions and worked with me over text (my preferred communication method) to get the entire deal set in stone so that all I had to do was show up and sign the papers!
Absolutely love my Mazda and love woodhouse!! Have purchased different brands of vehicles all from woodhouse locations. Their service department can't be beat!! Got a lifetime costumer!!
We purchased a white CX-5 at this dealership in May. Everything was fantastic from the sales staff to the manager but the attitude of the employee handling the paperwork during the final stage was absolutely unacceptable. He went from being cordial to being bossy the moment we declined the extended warranty package. We didn’t need an extended warranty because we already have the standard 5-year manufacturer’s warranty. Furthermore, most of my family members drive Mazdas, so we know that Mazda engines consistently run smoothly for many years, well beyond the duration of any extended warranty.
P.S. The ... Read More Google - Sep 17, 2026
I had such a chill and easy-going process in buying my new CX-50. RJ was phenomenal to work with and kept the process seamless. I had one or two odd ball requests that were able to be done, and I am very happy with everything! Thank you to the team for working with me, and to RJ for leaving such a good impression that I returned sooner than anticipated.
Stewart was really fun and great to work with. I’ve been looking for a new vehicle for a minute and I found the entire car buying process to be upfront and stress free with him as my salesman. It wasn’t just him, though. Everyone from the sales manager to financing treated me with respect and dignity, something that’s hard to come by at dealerships these days. Plus, we worked out a deal that felt fair, which I truly appreciate. I would go back in a heartbeat!
Amazing service, fixed my broken FOB, I’m very thankful!!
Great experience as always.
Was very happy with the assistance I received doing everything via phone. I was not happy with my local dealership and they were very nice to deal with for both the purchase and financing of our new vehicle and will be dealing with them on our next purchase.
Stuart was a nice salesman. He did talk to us first to see what we were looking for. We purchased a 2025 Mazda C5, its a nice car, we're happy.
Stewart and the whole Mazda team did an excellent job at finding a car that was a great fit for me at an amazing price!!
Great customer service. Definitely recommend. Good deal too.
Just bought my CX-30 on Saturday and can’t say enough good things about Woodhouse Mazda Place. David Franks assisted in the process and made it so easy and smooth for me as a 23 year old buying a car. He even had options pulled up and ready when I arrived! Lots of options and an overall 10/10 experience!
Big shoutout to our salesman Fred. He was very helpful and patient took time to make sure we got to know our new Mazda. This was by far the best new car purchase experience. Everyone at this dealership was very knowledgeable and friendly.
They worked with me on a price I wanted for a car. They were very nice and polite. I will sure buy again from them
I had such a great experience working with Diego! He was incredibly professional, patient, and genuinely willing to work with me to make everything happen. He was also willing to educate me throughout the entire process and took the time to answer all of my questions without ever making me feel pressured. He went above and beyond to wheel and deal and make sure I felt comfortable with my purchase. I really appreciate all of his help and would absolutely recommend Diego to anyone looking for a new vehicle!
Diego has impressed me. I work in sales, and I've learned the most important trait a sales specialist is being a good educator. He has taken the time to dive into the details, and compare each model we've drove. We are excited to purchase our new Nissan Rogue. Keep up the great work Diego!
RJ was great to work with. He was very knowledgeable and patient in our buying process.
The easiest car purchase I have ever made. From the test drive to the purchasing process everything was easy and straight forward. My salesman Joe was amazing! I never thought I would drive anything other than Toyota, but after this purchase I am converted fully over to Mazda.
Buying experience was great. This was my first Mazda, very impressed with the safety features and amenities.
Diego Luna was very friendly, informative, and helpful while looking at a variety of Mazda vehicles. I greatly appreciate his time and help while my girlfriend and I were looking for a vehicle. Would highly recommend to anyone looking for a Mazda
Diego Luna was a fabulous salesman to work with the purchase of our 2nd Mazda. I would recommend him any day.
David was great to work with! He made the car-buying process easy, straightforward, and stress-free. We really appreciated his help and would definitely recommend him to anyone looking for a new vehicle.
Woodhouse Mazda service has been incredibly easy to work with, highly recommend.
Joe was super friendly and helpful! Very personable and communicative during the entire process. We had a little bit of a wait since the vehicle we were looking at came from a different lot but offered hospitality and refreshments.
It was about that time to buy a new car. I started out by test driving more than a few. I needed a car that would help me cut down on the $$’s spent in gas and something had a smooth ride. The Mazda CX-90 fit the bill perfectly! Stuart showed me all of the features and benefits of the car in a non-pushy way. The rest of the staff did a great job as well. If you need a new car check these guys out off of 144th street in Omaha.
David Franks made the process of purchasing my new minivan flawless and I love the new car! It was a great experience and highly recommend Dave and Woodhouse!
Dealership with switch and bait you. They'll tell you over the phone that a specific problem is completely covered under warranty and then when you drop off your vehicle they will say that representative was just mistaken on what they said and then try and charge you full price when your already there.
All of this is unreliable because they sold me the car for the same price but when I was approved for more money, they reduced the price of their car from $17,000 to $28,000. Please be careful when buying a car from this store.
I was looking for a very specific type of vehicle and was told by one of the salesmen it didn't exist within 300 mi and about 20 minutes later when driving by a competitive Chevy dealership I saw one exactly like I was looking for! Don't trust these sales guys with anything!
Service department is a joke. They don't look at things you ask them to look at, then suggest items that mazdaNA says not to do on your mazda. Went in for oil change left with a check engine light even after telling service advisor that there was a light on that was not there when vehicle brought in. Was still left on when I left. Shop doesn't have adequate equipment or personal to get your car serviced right. Advisor turn over is ridiculous. Advisors not knowledgeable and make up lies right to your face then when you call ... Read More Google - Dec 31, 2025
The warranty is good for nothing! Took the car in with the check engine light, I was told that it was because of the bad fuel. I’ve had similar encounters with other brand cars but got much more appropriate support during warranty. the service team will find an excuse to charge you even if your car is in warranty.
I purchased a 2025 CX5 turbo from this dealership in December 2024. I have 3700 miles on this car. In July when it was extremely hot the plastic covering on the center console was peeling off. Nothing was spilled on this console. There is a 1.5 x 1.25" area where this occurred. I contacted the sales person as well as the service dept and they stated it was not a warranty claim. I take extreme care as I am the solo driver of this car. After this had occured it makes me wonder about the true quality of this car and the products that ... Read More Google - Aug 19, 2025
Have called this place 3-4 times left voicemails and no one calls back, it is impossible to get ahold of them specifically service department, only got ahold of someone when I absolutely demanded someone picks up the phone and answered my question, they finally give me a quote and set me a time to come in, fast forward to THE DAY OF THE APPOINTMENT, I get a call “we don’t have the part and we’ll have to give you a new appointment and a new price”. Ok wait a second, let me get this straight, you wait until ... Read More Google - Jul 15, 2025
Would not recommend this place at all, dealt with a person by the name ‘Brandon’ called himself the manager. Had a really cold welcome, and made embarrassing comments to embarrass a customer infront of others, felt it was strongly based on color…
I bought a Mazda CX-9 (4 years old with low miles) from Woodhouse Mazda last year. Now with 88,000 miles, I need a COMPLETELY new engine head due to an anti-freeze leak in the cylinder head. Apparently this is a known issue with the newer CX-9s and neither Woodhouse nor Mazda Corp claim any liability with this issue. I would strongly advise against purchasing a Mazda, from Woodhouse, and definitely not a CX-9!
Service had our car for over 60days now,I went in to pick up the car when they said car was ready which I had to call them, and the problem was still there. I had to go in back into the store just to get an update on the car because no one had reach out. After 2 months still no update after I went in. That is a lack of communication. Very poor customer service.
Madza dealer wanted to charge me thousands to replace power steering pump and modular.. Whereas Altered Hours Automotive fixed issue with plug and saved me thousands.
Absolutely will never buy another car from Woodhouse for the way they treated us. Back in March our car was at the Woodhouse Mazda service center. It had been with the shop for a few weeks due to needing a part that had to be special ordered as our Mazda was making an odd squeak when it would shift. Fast forward to the incident, where we received a call that our car (that had been sitting in the back lot waiting for service) had all 4 wheels stolen and the car was dropped on the rotors/axles. At first, we were ... Read More Google - Sep 20, 2023
Sold my family a car that looked nice, seemed nice. Come to find out there was thousands of dollars of underlying repairs to be made. After driving the car just over 300 miles the many problems became apparent. Took it to get fixed and the warranty that woodhouse sold my family won't cover the thousands of dollars in repairs. Tried talking to managers but kept getting reverted back to the sales person knowing damn well that something was wrong. I would avoid this place. We are never going back. Anyone who asks me I will tell them to avoid this ... Read More Google - Aug 11, 2023
My girlfriend just went in to get an oil change and they came back saying she needs to pay $6000 in repairs. There’s also an issue with her trunk which they told her it would be $150 to just look into. This dealership is manipulative on women and tries to take advantage of their knowledge on cars. Sad. All we wanted was an oil change. Won’t be going back here ever again.
Buyers beware! If you get extended warranty and cancel it normally the check goes to the loan, well we refinanced so that the check is supposed to go to us but it's been sitting at the dealer for weeks! I've called a couple times just to get the run around about it!
This is a tough review to write. Great salesman, great product, difficult sales manager. I should have turned around when the sales manager said something about driving a Lincoln on to the lot. They offered me $1,500 less on my trade than other dealerships. I was very upset about this significant difference. The sales manager proceeded to tell me that it wasn’t his fault that no one wanted to buy my car and told me to sell it on Facebook. I honestly would have purchased through them and tried to make it work, I’m now having a difficult time ... Read More Google - Nov 5, 2022
Really rood service was asking to see if someone had take. A car in my name and he was mean about it and didnt even check
Worst dealership ever. Never ever dealing with them again. I had a very bad experience.
Booked a 2021 CX-5 Carbon Edition a couple of week ago, they said it would be in within few days, when I tried to get updates after the given timespan passed a Manager Brandon Roberts in a very rude manner said we don't know when it will be in and we cannot give you a timeline. The only reason I decided to purchase this particular 2021 CX-5 from this dealership was because they told me that it would be in on Jan 6th. I kept asking ... Read More Google - Jan 13, 2022
We bought 2 mazdas from this dealer and won't be returning! When you get flat out lied to about your car being able to be certified pre-owned when you trade it in and your trade in takes a hit as a returning customer, then see your car did indeed get certified pre-owned after they say it couldn't because of an accident! I understand there a business making money but how much does customer loyalty cost? We will not be returning for a new car or service appointments there, very disappointed in this dealer beware they care more about making ... Read More Google - Aug 17, 2021
As a car dealership I was expecting a lot more. My boyfriend and I walked in asking about a new lease and if it was possible to test drive. Two salesmen seemed to brush us off as we are much younger. We felt as if our age and race were judged. They said that the only cars available to test drive were manual or on the show floor. Which is hard to believe.
It is sad because I was searching for a new car as my lease is up. Thankfully, I found a car dealership that did not judge us ... Read More Google - Jun 26, 2021
